Card Product Owner

Are you ready to lead the future of payment technology? As a Card Product Owner in the digital organization, you'll oversee all credit and debit card technology and services. Your goal will be to ensure a seamless payment experience for our members by managing the entire Product Lifecycle. This includes support for Credit and Debit Cards, Instant Debit Card Issuance, ATM Networks, Credit Card Processing, Digital Card Services, and Merchant Card Processing. You'll monitor industry trends, research new technologies, and recommend updates to keep our client's products current. Additionally, you'll maintain documentation, create metrics/OKRs, and ensure Backlog delivery aligns with the client's strategic digital roadmap. Apply now!

Work Model:

• Open to On-Site, Hybrid, or Remote

What You Will Do:

• Ensure frequent new product development and enhancements that align with credit union resources, member needs, philosophy, and strategies
• Recommend product enhancements, improvements, eliminations,  and new revenue opportunities
• Develop and maintain a deep understanding of product technology, descriptions, features, and operations, including end-to-end functionality
• Drive product enhancements with a member-centric approach, placing the member at the center of every decision
• Maintain comprehensive product documentation, including roadmaps, Agile backlogs (features, user stories), data flow diagrams, product canvases, process flows, user acceptance testing documentation, and total cost of ownership tracking
• Use both internal and industry data to develop and oversee appropriate metrics and KPIs
• Manage vendor relationships, including invoicing, contracts, feature/functionality, technology recommendations, upgrade/downtime communication, and escalated product support

What You Will Need to Be Successful:

• Bachelor's degree, preferably in business or a related field
• 1-3 years of experience in a Financial Institution or Financial Technology
• 1-3 years in roles such as Debit or Credit Card Analyst, Technical Product Manager, IT Business Analyst, IT Systems Analyst, or similar positions
• Experience managing a Debit or Credit Card Portfolio
• Familiarity with merchant processing networks, core banking systems, ATM networks, and card printing technologies is preferred

Benefits Overview

• Health, dental, and vision insurance
• 401k
• PTO

Interested and qualified candidates can contact Ivonne Contreras at (515) 225-7000 or email icontreras@thepalmergroup.com.