Service Administrator

Palmer Group has partnered with a growing and evolving manufacturer in their search for a Service Administrator to join their team. In this role, you will assist the service team and manager by organizing and scheduling service repairs, parts, and orders. If you have great phone skills and are looking for a company that provides a strong culture, consistency, and tenure among its employees, apply today for this outstanding foot-in-the-door role!

Work model:

• On-Site

What you will do:

• Answer service requests via telephone and effectively communicate with the team
• Identify, organize, and input service orders and parts into the company's ERP systems
• Supply service technicians with the material information needed per job requirements
• Provide service technicians with expense reports and itemize them accordingly
• Assist with ad-hoc data entry and/or administrative needs

What you will need to be successful:

• High school diploma or GED
• Excellent phone skills
• Reliable and detail-oriented
• Ability to navigate and learn software programs

Benefits overview:

• 401k
• Major health insurance
• Employee Stock Ownership Plan (ESOP)
• Click here for a complete list of benefits

Interested and qualified candidates can contact Joye Moore at (319) 440-1200 or email Joye at jmoore@thepalmergroup.com.