Administrative Professional

Our clients are seeking a highly professional Administrative Professional to support leadership operations and deliver exceptional visitor experiences. This role serves as a key point of contact for executives, employees, and external visitors while managing complex administrative workflows and coordinating tours and events. The ideal candidate is detail-oriented, service-driven, and thrives in a fast-paced, customer-focused environment. This position requires discretion, strong organizational skills, and the ability to manage multiple priorities independently. 

Work model:

• On-Site

What you will do:

• Perform a full range of confidential and complex administrative duties in support of managers or functional leaders
• Facilitate workflow through leadership offices by prioritizing and routing requests, correspondence, and assignments
• Manage calendars, schedule meetings, coordinate travel, and arrange meeting logistics and amenities
• Prepare reports, correspondence, presentations, and documents for leadership review and signature
• Gather, analyze, and summarize sensitive or confidential data from multiple sources
• Maintain databases, systems, records, and files with a high degree of accuracy
• Research, resolve, and respond to internal and external inquiries; escalate issues as appropriate
• Organize and track projects, correspondence, and follow-up items on behalf of leadership
• Welcome visitors, provide orientation, and ensure safety and PPE compliance
• Deliver high-quality visitor experiences focused on professionalism, safety, and customer satisfaction
• Address visitor inquiries and resolve issues promptly
• Train and support tour guides and assist with the continuous improvement of tour processes
• Provide call-center style customer service support as needed

What you will need to be successful:

• Associate’s or bachelor’s degree in business, hospitality, communications, or related field, or equivalent experience
• 1–3+ years of experience in administrative support, customer service, or visitor services
• Exceptional organizational skills and attention to detail
• Ability to manage multiple priorities and work independently
• Strong written, verbal, and interpersonal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience with event coordination, visitor services, or hospitality environments
• Experience in a manufacturing or corporate environment
• Familiarity with reporting tools or dashboards (Power BI a plus)

Benefits overview: 

• 401k 
• Major health insurances  
• Employee Stock Ownership Plan (ESOP)  
• Click here for a complete list of benefits 

Interested and qualified candidates can contact Joye Moore at (319) 449-15200 or email jmoore@thepalmergroup.com.