Human Resources Generalist

Our clients are seeking a detail-oriented Human Resources Generalist to support employee services and HR transactional processes through a centralized HR Operations Center. This role delivers timely, accurate, and confidential HR support while contributing to continuous improvement initiatives across HR services. 

Work model:

• On-Site

What you will do:

• Serve as a primary contact for employees and Unit HR by responding to HR-related inquiries through the HR Operations Center (Ask HR)
• Research, resolve, and respond to employee questions in a professional, timely, and customer-focused manner
• Maintain strict confidentiality when handling employee and HR data
• Ensure service level agreements (SLAs) are consistently met or exceeded
• Collaborate with HR team members on issue resolution, escalations, and continuous improvement initiatives
• Administer and support HR processes, including:
  • Talent acquisition support and interview coordination
  • Internal transfer and job change activities
  • Organizational management updates
  • Employee record maintenance and data accuracy
  • Learning and training administration

What you will need to be successful:

• Associate’s or bachelor’s degree in human resources, business administration, or related field, or equivalent experience
• 1–3+ years of experience in HR operations, HR administration, or shared services
• Strong attention to detail and analytical skills
• Ability to manage multiple priorities in a deadline-driven environment
• Excellent written, verbal, and interpersonal communication skills
• Demonstrated professionalism and discretion with sensitive information
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience with HRIS systems such as SAP SuccessFactors (Recruiting, Onboarding, Learning, Employee Profile)
• Experience supporting HR shared services or employee experience functions
• Power BI or HR reporting tool experience
• Experience in a manufacturing or corporate environment

Benefits overview: 

• 401k 
• Major health insurances  
• Employee Stock Ownership Plan (ESOP)  
• Click here for a complete list of benefits 

Interested and qualified candidates can contact Joye Moore at (319) 449-15200 or email jmoore@thepalmergroup.com