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IT Field Engineer

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Category: IT

Location: Des Moines, Iowa

Work Type: Contract

Salary: $0 -

Work Model: On-Site

Reference #: 44907

Palmer Group’s client is seeking an IT Field Engineer to join their team and support a migration to a new tenant environment. This hands‑on, travel‑focused role is essential in ensuring smooth end‑user computing transitions across multiple sites. The ideal candidate excels in independent on‑site work, collaborates well with remote IT teams, and delivers reliable technical support during critical migration activities.

Work Model:

On-Site

What You Will Do:

Deploy and configure laptops and end‑user hardware at migration sites
Set up user accounts, profiles, and access within the new tenant environment
Install and configure standard applications and software packages
Ensure users can access email, file shares, applications, and network resources after migration
Validate user connectivity to required security tools
Troubleshoot basic hardware and software issues during migration windows
Serve as on‑site technical point of contact during migration cutovers
Coordinate with remote IT systems administrators on schedules and site readiness
Execute migration runbooks and checklists for end‑user computing components
Document issues, workarounds, and lessons learned for each site

What You Will Need to Be Successful:

3–4 years of experience in IT support, field services, or desktop support
Background in end‑user computing, including laptop deployment and troubleshooting
Experience with migration or project‑based field work preferred
Ability to work independently on‑site with remote IT support assistance
Willingness to travel domestically across the United States
Proficiency with Windows 10/11, user account setup, and application installation
Basic understanding of Microsoft 365, Active Directory, networking concepts, and security tools

Benefits Overview:

401k
Major health insurances
Employee Stock Ownership Plan (ESOP)
Click here for a complete list of benefits

Interested and qualified candidates can contact Jack McCoy at (515) 225-7000 or email jmccoy@thepalmergroup.com.

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About Palmer Group

At Palmer Group, making lives better is at the core of everything we do. For nearly three decades, we have partnered with organizations and individuals to provide thoughtful talent and business solutions that empower careers and drive growth.

As an employee-owned company grounded in strong ethics and values, we are committed to building lasting relationships and delivering results. Contractors working through Palmer Group are eligible to become employee-owners, giving them a stake in our shared success, and enjoy benefits including health insurance, PTO, and 401(k) options.

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