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Our client is looking for an Account Resolution Specialist to join its growing team. The position will involve monitoring accounts receivable, identifying priority accounts, and contacting customers for outstanding payables. Qualified candidates are encouraged to apply today! 


  • Provide customer service and positive customer engagement
  • Resolve client discrepancies and short payments
  • Communicate with clients via phone, email, and mail to address payment issues
  • Monitor and maintain assigned accounts
  • Perform customer calls and account resolution
  • Assist with the maintenance of customer records, ensuring timely updates and accuracy
  • Process payment authorizations via phone and post to accounts accordingly
  • Record information about the financial status of customers and the status of collection efforts


  • High school diploma or equivalent
  • 1+ years of relevant work experience
  • Strong analytical and problem-solving abilities
  • Proficient with basic office technology
  • Highly dependable and consistent
  • Excellent communication skills

Work Model: 

  • On-Site

Interested and qualified candidates can contact Madison Kuhl at (319) 449-1200 or email

Palmer Group offers our valued temporary and contract employees Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group’s benefits, or contact your Palmer Group representative to learn more. 

Ref: JOB-45316

Madison Kuhl


    • Job type: Contract
    • Location: Coralville
    • Date posted:
    • Pay:
      $20.00 - $23.00 per Hour