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Are you looking for a contract role in administration? This may be the opportunity for you! Palmer Group has partnered with this reputable client to find their next Claims Customer Service. If you have at least one year of experience in a service center, apply today!

Candidates must live within one hour of Des Moines. 


  • Handle incoming calls and ensure that inquiries are resolved promptly and professionally 
  • Manage a large volume of inbound calls in a timely manner.
  • Research and document call reason and resolution efficiently while maintaining proper confidentiality 
  • Provide quality service and support to a variety of departments and clients
  • Follow documented procedures and guidelines when assisting customers


  • High School Diploma 
  • 1+ year of call center experience, preferably within the insurance industry 
  • Strong computer skills and ability to toggle between multiple screens and applications

Work Model: 

  • Open to hybrid, remote, or on-site options
  • Monday – Friday 
  • 8:00 AM – 5:00 PM 
  • If working remotely, must have own equipment, high-speed internet, and live within 1 hour of Des Moines, Iowa. 

Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email us at

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group’s benefits, or contact your Palmer Group representative to learn more.

Ref: JOB-41836

Palmer Group Resumes


(515) 225-7000

3737 Woodland Ave, Suite 200, West Des Moines, IA 50266

    • Job type: Contract
    • Location: Des Moines, Iowa
    • Date posted:
    • Pay:$18.00 - $18.00 per hour