Client Manager

Our downtown client is a top-rated company in Des Moines. They regularly win awards for being the best place to work and have continued to see tremendous growth. This niche insurance client is seeking a Client Manager to work with their Central Regional business clients. As a Client Manager, you will manage a book of business and ensure end-of-year renewals and upsells. You will own this important business relationship through ongoing high touchpoints via video, teleconferences, and phone. If you are interested in a flexible schedule and the opportunity to work with companies of all sizes selling and managing a niche product, please submit your resume today!

Responsibilities:

• Manage all client communication and day-to-day relationships
• Develop strategic plans to increase revenue and drive renewal business with a portfolio of business
• Work collaboratively with teams for consistent client follow-up, problem-solving, and product implementation
• Coordinate internal communications regarding all client requests
• Create a plan to manage the relationship through regular touchpoints via video, in-person, or calls
• Attend occasional trade shows or industry-specific conferences

Requirements:

• Bachelor’s degree in business, marketing, communications, or a related field 
• 2+ years experience in sales or client-facing role
• Proven success in a client relationship role
• Insurance products or employee benefits experience preferred

Work Model:

• Hybrid

Interested and qualified candidates can contact Jessie Kester at (515) 225-7000 or at jkester@thepalmergroup.com.

Ref: JOB-41754