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Are you looking to join a reputable company and use your excellent relationship-building skills? We are partnering with our client to hire a Client Relations Representative on a direct-hire basis. This role will be responsible for consulting directly with customers and building relationships with new and current customers. Apply today if interested! 


  • Consult directly with core customers via phone, chat, or email to answer questions and provide information regarding policies and coverages
  • Assist Retention Specialist to ensure policyholder retention
  • Continue on-the-job training by working with management and other staff members
  • Build relationships with new and current customers and proactively recommend other products and services to help them do more in their business
  • Enter call data into computer systems
  • Work closely with prospective customers to determine coverage needs, provide accurate quotes, and assist with the application process


  • High school degree, some college preferred
  • 2+ years of related experience, preferably in insurance, customer service, or a college degree
  • Requires Property and Casualty Lines license (company will provide study time and pay for the exam)
  • Excellent analytical, problem-solving, and decision-making skills and great interpersonal skills

Work Model:

  • Hybrid
  • Monday – Friday
  • 8-hour shift between 7:00 AM – 6:00PM

Interested and qualified candidates can contact Hannah Hoffman at (515) 225-7000 or email

Ref: JOB-44858

Hannah Hoffman

Senior Recruiter

(515) 225-7000

3737 Woodland Ave, Suite 200, West Des Moines, IA 50266

    • Job type: Direct Hire
    • Location: Clive, Iowa
    • Date posted:
    • Salary:
      $45,000 - $48,000 per Year