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Are you looking to join a reputable company and use your excellent relationship building skills? We are partnering with our client to hire a Client Relations Representative on a direct-hire basis. This role will be responsible for consulting directly with customers and building relationships with new and current customers. Apply today if interested! 


  • Consult directly with core customers via phone, chat or email to answer questions and provide information regarding policies and coverages
  • Assist Retention Specialist to ensure policyholder retention
  • Continue on-the-job training by working with management and other staff members
  • Build relationships with new and current customers and proactively recommends other products and services to help them do more in their business
  • Enter call data into computer systems
  • Work closely with prospective customers to determine coverage needs, provide accurate quotes and assist with application process


  • High School degree, some college preferred
  • 2+ years of related experience, preferably in insurance, customer service or a college degree
  • Requires Property and Casualty Lines license (company will provide study time and pay for exam)
  • Excellent analytical, problem solving, decision-making skills, and great interpersonal skills

Work Model:

  • Hybrid
  • 8-hour shift between 7:00AM – 6:00PM

Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email

Ref: JOB-41588

Palmer Group Resumes


(515) 225-7000

3737 Woodland Ave, Suite 200, West Des Moines, IA 50266

    • Job type: Direct Hire
    • Location: Clive, Iowa
    • Date posted:
    • Salary:$45000 - $48000