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Due to continued success, Palmer Group is working with a local Des Moines company in their effort to add a Collections Analyst to their team. The selected individual will be responsible for building and maintaining relationships with new and existing customers, including communicating through any discrepancies and resolving past due accounts. This family-owned company has over 80 years of experience in their field. Apply today to learn more! 


  • Process credit applications for new customer accounts and evaluate credit worthiness
  • Complete new customer account setup
  • Assist with approval/denial of orders on hold and review questionable accounts for changes in their credit worthiness
  • Contact customers regarding past due balances
    Communicate and negotiate with customers to resolve discrepancies and/or issues with their account
  • Recommend and implement appropriate actions to be taken on delinquent accounts
  • Prepare monthly reports summarizing past due accounts and make recommendations for bad debt write offs
  • Assist manager in daily and long-term duties and responsibilities relating to credit and collections


  • Bachelor’s Degree within Business or Accounting preferred
  • 2+ years of credit, collections and customer service experience required
  • Excellent interpersonal and communication skills, written and verbal, with the ability to communicate with individuals throughout all levels of the organization and customers alike
  • Customer focused and ability to quickly establish and cultivate relationships
  • Quality-driven and results-oriented
  • Ideal candidate should be detail-oriented, organized, dependable and a team player

Work Model: 

  • On-Site 

Interested and qualified candidates can contact Palmer Group at 515-225-7000 or email

Ref: JOB-45058

Palmer Group Financial

(515) 225-7000

3737 Woodland Ave, Suite 200, West Des Moines, IA 50266

    • Job type: Direct Hire
    • Location: Des Moines
    • Date posted:
    • Salary:
      $55,000 - $65,000 per Year