Contractor Services Coordinator

Palmer Group is partnering with a mortgage field services client looking to hire multiple Contractor Services Coordinators to join their team on a contract-to-hire basis. These positions would offer the opportunity to work remotely. Interested candidates must have primary residency in either Iowa or Texas. Successful candidates have one to two years of office-related or customer service phone experience. If you are open to getting your foot in the mortgage industry, this would be your next career opportunity! 

This position is remote. However, candidates are required to live in either Iowa or Texas.

Responsibilities:

• Ensure adequate coverage is available to handle all property preservation orders from clients
• Assign property preservation work orders to independent contractors
• Manage performance and capacity of independent contractors
• Research contractor disputes and complaints
• Recommend transition to active status or termination based on contractor performance
• Expedite escalated orders that have exceeded completion deadlines

Requirements:

• High school diploma or GED
• 1-2 years of office or customer service-related experience
• Excellent MS Office skills
• Basic math skills

Work Model:

• Remote
• 7:30AM – 4:00PM
• Monday – Friday

Interested and qualified candidates can contact Shelby Mensen at (515) 225-7000 or email Shelby at smensen@thepalmergroup.com. 

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group’s benefits, or contact your Palmer Group representative to learn more.

Ref: JOB-41401