Customer Care Associate

Do you have a proven track record of consistent, reliable work ethic? Then our client is looking for you. They are in need of a professional Customer Care Associate with strong time management skills and previous customer service experience. If you are a dependable individual looking for a career change, send us your application! 

Responsibilities:

• Coordinate brochure shipments and pickups 
• Assist in answering and routing phone calls
• Run reports
• Print, sort, and mail brochures, sales materials, customer statements, etc.
• Organize orders received and prep for data entry
• Data enter orders into computer software
• File invoices
• Assist in keeping office clean and organized
• Track inventory of office forms, price sheets, order takers, and sales supplies and keep stocked

Requirements:

• High school diploma
• Previous customer service experience
• Comfortable working on time-sensitive projects
• Strong time management skills, detail-oriented, friendly, and professional
• Strong technical skills, including typing speed, knowledge of Microsoft Office applications, answering phone calls and typing at the same time

Work Model:

• On-Site
• October hours will be about 20-25/week, tis will primarily be doing training, and can be somewhat flexible
• Morning starts preferred
• During November and into December, there will be a need for 30-40 hours/week

Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email resumes@thepalmergroup.com.

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group’s benefits or contact your Palmer Group representative to learn more. 

Ref: JOB-38242