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Our well-established downtown Des Moines client is seeking multiple Customer Care Specialists to join their team on a strong contract-to-hire basis. If you have previous customer experience, strong MS knowledge, and are eager to learn, apply today!


  • Answer roughly 40-50 calls from customers and transfer accordingly
  • Enter data into company-specific system 
  • Distribute emails to appropriate team members
  • Input information from email into the system
  • Communicate with the internal team as needed


  • Proficient in Microsoft Office
  • 1 year call center experience or professional office experience
  • Strong sense of urgency
  • Professional written and verbal communication skills

Work Model:

  • Hybrid
  • Standard weekly shifts are (3) 8:30 AM – 5:00 PM CT; (1) 7:00 AM – 3:30 PM CT; (1) 10:30 AM – 7:00 PM CT 

Interested and qualified candidates can contact Maddie Hodgson at (515) 225-7000 or email

Palmer Group offers our valued temporary and contract employees Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group’s benefits, or contact your Palmer Group representative to learn more.

Ref: JOB-45203

Maddie Hodgson

Senior Recruiter

(515) 225-7000

    • Job type: Contract-To-Hire
    • Location: Des Moines
    • Date posted:
    • Pay:
      $17.30 - $17.30 per Hour