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Administration

Do you have managerial experience in a call center? Our client in Pella, Iowa, is in search of a Customer Service Manager to join their team on a direct placement basis. The qualified candidate will have previous experience leading a call center and work experience or knowledge in agriculture or equipment sales. Take advantage of this opportunity and apply today!

Responsibilities:

  • Manage external relationships and communications
  • Mentor and supervise team members
  • Review response time, delivery metrics
  • Participate in business planning and budget matters
  • Schedule staffing and ensure customers’ requests are being met

Requirements:

  • 7+ years in service-related experience
  • Previous work experience, or knowledge of, agriculture equipment, equipment sales, OEM
  • Bachelor’s degree in business management or related field
  • Customer service management experience supporting a team
  • Detail-oriented and able to work under pressure

Work Model:

  • On-site
  • 8:00 AM – 5:00 PM 
  • Monday – Friday

Interested and qualified candidates can contact Molly McMahon at (515) 225-7000 or email mmcmahon@thepalmergroup.com.

Palmer Group offers our valued temporary and contract employees Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of PalmerGroups benefits, or contact your Palmer Group representative to learn more.

Ref: JOB-44455

Molly McMahon

Recruiter

mmcmahon@thepalmergroup.com

(515) 225-7000

3737 Woodland Ave, Suite 200, West Des Moines, IA 50266





    • Job type: Direct Hire
    • Location: Pella, Iowa
    • Date posted:
    • Salary:
      $70,000 - $90,000 per Year