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Administration

Our financial client is seeking a Customer Service Representative to join their team on a long-term contract basis. This role is hybrid, and the qualified candidate must have their own computer/internet. If you are driven to succeed and enjoy assisting others, apply today!  

Responsibilities:

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  • Respond to inbound calls and provide excellent customer service
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  • Document telephone conversation
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  • Understand annuity products, procedures, and system capabilities
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  • Process or request data updates in multiple systems
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  • Participate in team projects
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Requirements:

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  • High school diploma or Bachelor’s degree
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  • 2+ years of customer service experience 
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  • Quick learner with the ability to learn new computer systems
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  • Advanced problem-solving and analytical skills
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  • Professional communicator
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  • Solid computer skills
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  • Able to work simultaneously in multiple systems with dual monitors
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Work Model:

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  • 8:00AM – 5:00PM
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  • Monday – Friday
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  • Hybrid
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Interested and qualified candidates can contact Hannah Hoffman at (515) 225-7000 or email Hannah at hhoffman@thepalmergroup.com.

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group’s benefits, or contact your Palmer Group representative to learn more.

Ref: JOB-38713

Hannah Hoffman

Recruiter

hhoffman@thepalmergroup.com

(515) 225-7000

3737 Woodland Ave, Suite 200, West Des Moines, IA 50266


    • Job type: Contract
    • Location: Des Moines, Iowa
    • Date posted:
    • Pay:$23.00 - $23.00 per hour