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Palmer Group is partnering with a longstanding successful organization in the search for a Director of Technical Parts and Service. This role offers competitive pay, a fantastic work atmosphere, flexibility, and autonomy. This role will oversee all parts and service business aspects, including managing the dealer network, implementing/driving the parts business, and ensuring exceptional customer service/innovation. Apply now!


  • Develop and execute a strategic plan for the parts and service business to drive revenue growth and profitability
  • Manage and grow dealer network relationships, ensuring they have the necessary resources and support to provide exceptional customer service
  • Develop and implement initiatives to drive e-commerce growth in parts
  • Work collaboratively with cross-functional teams to ensure that our customers receive exceptional service, from initial sales through after-sales support
  • Develop and manage the parts and service budget, ensuring that expenses are managed effectively
  • Develop and manage key performance metrics to measure the success of the parts and service business
  • Stay current with industry trends, best practices, and emerging technologies related to the parts and service business
  • Represent the company at industry events and conferences


  • 5+ years of experience in a leadership role within the parts and service industry
  • Experience implementing a parts and repair program, with experience establishing and executing a strategic vision
  • Exceptional leadership skills and ability to manage multiple relationships with staff and customers
  • Strong strategic planning and execution skills
  • Excellent communication and organizational skills

Work Model:

  • On-Site

Interested and qualified candidates can contact Aaron Christner at (515) 225-7000 or email Aaron at 

Ref: JOB-41505

Aaron Christner


(319) 449-1200

8710 Earhart Lane SW Suite 8, Cedar Rapids, IA 52404

    • Job type: Direct Hire
    • Location: Iowa City, Iowa
    • Date posted:
    • Pay:$- $ per hour