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Palmer Group is partnering with an insurance agency to find their next Employee Benefits Support Specialist. The person in this role will assist the sales team with the growth and development of client relationships through a passionate approach to customer service. The ideal candidate for this remote opportunity will have exceptional time management skills and be a self-starter. If this would be the best next step in your career, apply today!


  • Provide exceptional customer service to internal and external clients on a daily basis
  • Educate clients proactively on their policy and policy changes
  • Research claims issues, troubleshoot problems, and prepare applications
  • Ensure accurate and complete submittals of information to carriers
  • Process changes, transfers, and assist in the creation of new policies
  • Assist sales team with the information needed for client meetings


  • Associate degree in business or related field
  • Experience in a customer service role
  • Obtain and maintain a personal State of Iowa Insurance license within 30 days of hire
  • Detail-oriented and able to manage a fast-paced environment
  • Impressive verbal and written communication skills

Work Model:

  • Remote

Interested and qualified candidates can contact Madison Kuhl at (319) 449-1200 or email Madison at

Ref: JOB-41253

Madison Kuhl


    • Job type: Direct Hire
    • Location: Cedar Rapids, Iowa
    • Date posted:
    • Pay:$- $ per hour