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IT Development

Palmer Group is partnering with our client to fill the role of Guidewire Business Systems Analyst. This individual will facilitate business outcomes in collaboration with Agile teams. If you have extensive experience utilizing and implementing Guidewire, apply today to be considered! 


  • Construct workflow charts and diagrams, data flow diagrams, data modeling, and system models
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends
  • Improve systems by studying current practices, designing modifications, and spotting technical constraints
  • Maintain system protocols by writing and updating documentation
  • Provide triage of production support and technical support items
  • Participate in code deployment and migration
  • Develop and define user stories, acceptance criteria, and assumptions in collaboration with the agile team and SMEs to facilitate a strong solution with high-risk mitigation
  • Maintain a healthy product backlog for the scrum team and communicates with other agile teams when dependencies are identified
  • Research solutions and support options for current business operational systems to support existing applications or provide solutions to existing technology issues
  • Collaborate with business unit stakeholders to identify business needs and elicit requirements
  • Analyze and decompose complex requirements
  • Consult Product Owner when business priorities conflict or needs change
  • Collaborate and negotiate with business units on project work that increases efficiencies and productivity
  • Research and implement continuous improvement opportunities in daily activities
  • Share findings with peers, agile team members, and business units
  • Develop business acumen of general business practices to articulate business needs to the agile teams


  • Experience integrating software with Guidewire in the Guidewire cloud (AWS)
  • Certified in Guidewire Policy Center (Innsbruck or Hakuba)
  • Experience in Guidewire Digital Portals. Jutro Digital Platform experience a plus
  • Experience in the Claims Center or Billing Center is a plus
  • Business systems analyst experience in an Agile environment plus a strong technical skillset
  • Candidate should be able to read code, create complex queries, review system logs, read and write system design documentation, and isolate the root cause of issues in collaboration with software engineers
  • Comfortable developing requirements for all end users across any x-center (primarily PC, Portals and CC focused)

Work Model: 

  • Remote 

Interested and qualified candidates can contact Erin Hogenson at (515) 225-7000 or email Erin at 

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group’s benefits or contact your Palmer Group representative to learn more. 

Ref: JOB-44312

Erin (Hogenson) Anderson

IT Delivery Manager

(515) 225-7000

3737 Woodland Ave, Suite 200, West Des Moines, IA 50266

    • Job type: Contract
    • Location: Remote
    • Date posted:
    • Pay:
      $- $