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IT Infrastructure

Are you an IT professional? Are you looking for the next opportunity to grow your career? This may be the position you have been waiting for! Palmer Group has partnered with this reputable client to fill the IT Support Specialist position on a contract-to-hire basis. In this role, you will be responsible for the complete infrastructure, including Windows Servers (VMware), vendor software, Firewall, Windows PCs, Active Directory, SQL Server database, MS Office products, IIS/SMTP, printers/copiers, and all other aspects of IT related systems. If this role interests you and you meet the qualifications listed below, apply today!


  • Provide day-to-day support of computers, printers, copiers, and mobile devices for the Corporate Office and all Bernau Capital Partner Entities
  • Perform installation and relocate computers, printers, and devices 
  • Establish new user accounts and permissions in Active Directory
  • Maintain documentation for corporate assets and users
  • Provide aid to end-users in the approval request process to ensure proper permissions and access
  • Identify and implement new technologies to increase features and value.
  • Develop support and training tools that increase system usability
  • Prepare time and cost estimates for completing projects
  • Carry out other job-related duties and special projects as required


  • Associate’s or Bachelor’s degree in IT or a similar field required
  • 2+ years of experience in an IT help desk role or experience in IT troubleshooting
  • Multi-site support of Microsoft hardware/software: Windows Server, Windows PC, IIS, EMAIL, Office 365, SQL server
  • Able to perform OS updates and upgrades, Security updates, WSUS
  • Skilled with VMWare, including off-site backup and backup maintenance
  • Experience with Active Directory, multiple domain administration
  • Firewall maintenance across multiple sites
  • Skilled with VOIP phone systems
  • Vendor management experience, including software installs

Work Model:

  • On-Site

Interested and qualified candidates can contact Ivonne Contreras at (515) 225-7000 or email her at

Palmer Group offers our valued temporary and contract employees, Health, Dental and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group’s benefits, or contact your Palmer Group representative to learn more.

Ref: JOB-40863

Ivonne Contreras


6740 Northview Dr, Urbandale, IA, 50322

    • Job type: Contract-To-Hire
    • Location: West Des Moines, Iowa
    • Date posted:
    • Pay:$- $ per hour