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Administration

Are you looking for a role where you can effectively build and maintain customer relationships? Our client is seeking a Personal Banker to help customers manage their financial needs by performing accurate banking transactions, working the teller line, and opening and closing accounts. If you excel in a customer-first mindset, are highly detailed, and are looking to grow in your career, apply today!

Responsibilities:

  • Open and close accounts accurately in accordance with operating controls to ensure the safety and security of customer assets
  • Assist customers with loan requests and processes
  • Demonstrate knowledge and understanding of the new accounts system database to manage and maintain customer account information
  • Perform duties for entry/exit for safe deposit box customers, including opening and closing safe deposit boxes
  • Assist customers with telephone inquiries to provide solutions to their banking needs
  • Assist customers with routine account-related requests
  • Research and resolve account service inquiries/issues
  • Respond to client inquiries promptly, effectively, and professionally
  • Perform teller responsibilities
  • Utilize excellent customer service to build relationships by actively recommending new and existing products and services to current and potential customers
  • Assist with efforts to identify and implement a positive overall customer experience
  • Contribute towards fostering teamwork within the department
  • Assist in Compliance Review and Bank Secrecy Act

Requirements:

  • High school diploma or GED equivalent
  • 2+ years of experience in a customer-facing support role
  • Prior teller or banking experience is a plus
  • Proficiency in Microsoft Office products
  • Math aptitude
  • Strong written and verbal presentation skills
  • Ability to handle high-pressure situations while maintaining composure and attention to detail 

Work Model:

  • On-Site
  • Monday – Friday 8:00 AM – 5:00 PM
  • Every other Saturday, 9:00 AM – 11:00 AM

Interested and qualified candidates can contact Hannah Hoffman at (515) 225-7000 or email Hannah at hhoffman@thepalmergroup.com. 

Ref: JOB-45193

Hannah Hoffman

Senior Recruiter

hhoffman@thepalmergroup.com

(515) 225-7000

3737 Woodland Ave, Suite 200, West Des Moines, IA 50266





    • Job type: Direct Hire
    • Location: Oskaloosa
    • Date posted:
    • Salary:
      $36,000 - $40,000 per Year