Teller

Palmer Group partnered with a Rock Valley client to search for a Teller. This individual will be responsible for understanding the department’s daily routines and assisting the Lead CSR with duties as needed. If you have excellent customer service skills and want to work with a great company, this may be your position!

Responsibilities:

• Handle daily customer transactions, such as checking and savings deposits, withdrawals, payments, advances, purchases, balancing, etc.
• Greet and assist customers in the bank via telephone, email, and in person
• Provide a high level of customer service  to meet the customer’s needs as well as understanding the bank products and services offered to assist the customer
• Support customers with maintenance questions concerning their accounts
• Handle address changes, check orders, and reconciling checkbooks
• Support customers with online banking, bill pay, mobile banking, and e-statements
• Process night deposits 
• Assist with vault, day vault, and coin vault transactions and balancing
• Aid with daily and weekly ATM functions and balancing

Requirements:

• 1-2+ years work related experience
• High school degree or equivalent preferred
• Strong computer skills and working knowledge of Word and Excel
• Ability to type and use ten key
• Strong communication skills

Work Model:

• On-Site
• 37-40 hours/week
• 7:45 AM – 5:00 PM Monday, Tuesday, and Thursday
• 7:45 AM – 6:00 PM on Wednesday
• 7:45 AM – 5:30 PM on Friday
• On a rotation of who closes on the later shifts
• Saturday rotation of 8:45 AM – 12:15 PM every 4-5 weeks

Interested and qualified candidates can contact Emma Frazier at (515) 225-7000 or email Emma at efrazier@thepalmergroup.com.                                                                                                    

Ref: JOB-43077