Contract-To-Hire Archives - Palmer Group

Customer Support Representative
Join our well-known and respected client as a Customer Service Representative! This position offers great pay, bonus potential, and the opportunity to deliver outstanding service to customers and dealers. You will handle inbound calls, address customer inquiries, and handle data within internal systems. If you are an excellent communicator with strong organizational skills, apply today!

Work model:
- On-Site
What you will do:
- Serve as the first point of contact for dealers and colleagues, providing Tier 1 support and troubleshooting through the ticketing system
- Accurately document dealer interactions and escalate complex issues to Tier 2 support or product teams as needed
- Work closely with dealer success associates, product managers, and other internal stakeholders to enhance dealer satisfaction and drive platform adoption
- Capture dealer feedback and feature requests, and relay them to product teams to inform future improvements
What you will need to be successful:
- 1 year of customer service/call center experience
- Strong computer skills, including using multiple screens and applications at the same time
- Knowledge of farming/agriculture is a plus
Benefits overview:
- 401k
- Major health insurance
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact Kyle Broshar at (515) 225-7000 or kbroshar@thepalmergroup.com. 
November 25, 2025
Call Center Representative-Health Insurance
Are you ready to be part of a dynamic, rapidly expanding organization that values your growth and development? We are seeking a motivated Call Center Representative-Health Insurance to deliver exceptional customer experiences while building a rewarding career. As a Call Center Representative, you’ll play a key role in supporting our customers, solving problems, and driving satisfaction—all while working in an environment that fosters professional advancement and continuous learning. If you’re passionate about helping others and eager to grow with a company on the rise, we want to hear from you!

Work model:
- On-Site
What you will do:
- Handle inbound telephone calls and document all interactions
- Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy-to-understand manner
- Research customer inquiries and follow up with customers as needed via email or outbound phone calls
- Respond formally to correspondence, either verbally or in writing, utilizing all reference material necessary to provide an informed response to the customer
- Request additional/missing information from the customer via written or verbal communication
- Document client issues and escalate issues to the appropriate parties to resolve
- Ability to troubleshoot basic website errors/questions
- Assist with L&H or P&C insurance policy questions
- Ability and flexibility of working a scheduled day
- Assist customers with payments and payment-related questions, policy changes, explaining coverages and rate changes, etc.
What you will need to be successful:
- High school diploma, or equivalent
- Bachelor’s degree preferred
- 1 year of call center experience
- Strong communication skills, especially over the phone – ability to build rapport with callers quickly
- Good computer skills, experience using multiple screens and applications at the same time
- Previous Life & Health or Property & Casualty insurance experience
Benefits overview:
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email resumes@thepalmergroup.com.
November 25, 2025
Part-Time Administrative Assistant
We’re working with a professional organization seeking a dependable and detail-oriented Part-Time Administrative Assistant to support a team on a wide range of operational and administrative tasks. This role is ideal for someone who takes initiative, communicates warmly, and values confidentiality. If you enjoy being the go-to person who keeps everything on track, apply today!

Work model:
- On-Site
- Monday – Friday
- 20 hours/week, flexible schedule between 8:00 AM – 4:00 PM
What you will do:
- Provide administrative and operational support to advisors and clients
- Track, replenish, and order office supplies
- File/shredding documents
- Order client gifts and/or flowers as needed and maintain gift log
- Answer phone calls and emails, and direct calls/messages
- Book travel arrangements
- Assist with the calendar to input dates and clients into the text reminder software
- Input client notes into their online records
- Assist with annual notifications of client reviews and scheduling
- Arrange dry cleaning and UPS pickups
- Perform any other office duties as delegated
What you will need to be successful:
- Prior office support experience
- Highly organized, detail-oriented, and dependable
- Warm, professional demeanor when interacting with clients
- Ability to take initiative and keep office operations running seamlessly
- Maintain and uphold client confidentiality at all times
Benefits overview:
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact KK Palea at (515) 225-7000 or email kpalea@thepalmergroup.com.
November 20, 2025
Administrative Coordinator
We’re working with our client on an excellent temp-to-hire opportunity for a detail-oriented and dependable Administrative Coordinator to support daily warehouse operations through documentation, billing, reporting, and equipment tracking. This role ensures accurate recordkeeping and smooth communication across internal teams to maintain organized and efficient workflows. Apply today!

Work model:
- On-Site
- Monday – Friday
- 7:00 AM – 4:00 PM
What you will do:
- Provide day-to-day administrative support to warehouse operations
- Prepare reports, route documents for signature and approval, and submit weekly payables
- Enter orders into various platforms, while also coordinating lease records, small equipment orders, and freight billing
- Apply strong technical proficiency and personal accountability to maintain data accuracy and support smooth processes
- Process, distribute, and track incoming and outgoing shipments, including UPS deliveries, walk-in freight, and truck arrivals
- Generate bills of lading, log returns, and handle image documentation
- Partner with warehouse staff to verify returned items and ensure complete, timely data entry
- Maintain accurate records and ensure required documentation is completed in compliance with company standards
- Act as the first point of contact for visitors and incoming communications
- Assist the Plant Manager with internal communications, including call coordination and follow-up on unreturned or damaged equipment
- Contribute to a smooth-functioning team environment through proactive, service-oriented behavior, using strong Organization and Communication skills. Support the District Sales Administrator as needed
- Additional duties may be assigned as required by business necessity, may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, to meet organizational goals and priorities
What you will need to be successful:
- High school diploma or equivalent required
- Prior office support experience working within the construction or manufacturing industry
- Proficiency in Microsoft Word, Excel, and PowerPoint; Outlook experience preferred
- Detail-oriented with strong filing, recordkeeping, and data entry skills; strong numeric, organizational, and written communication abilities; ability to work independently and maintain confidentiality; punctual and dependable with no travel required
- Proficiently uses job-specific tools, systems, and procedures to perform tasks effectively
- Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to the audience and setting
- Demonstrate reliability, accountability, and a respectful approach to all work and interactions
- Adjust quickly and effectively to changing circumstances, priorities, and feedback
Benefits overview:
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact Kyle Broshar at (515) 225-7000 or email kbroshar@thepalmergroup.com.
November 20, 2025
Legal Assistant
We are supporting our client in seeking a Legal Assistant to join their law practice on a temp-to-hire basis. This role is open to candidates at all experience levels—from newly certified paralegals to seasoned professionals. Apply today to learn more!

Work model:
- On-Site
- Monday – Friday
- 8:00 AM – 5:00 PM
What you will do:
- Answer and route incoming calls; screen for appropriate attorney
- Handle new client inquiries and gather case details
- Schedule appointments and respond to basic client questions
- Greet in-person clients, maintain clean and welcoming meeting spaces
- Open and maintain client files in CRM and EDMS systems
- Track open/closed files and manage document organization
- Calendar appointments, court dates, deadlines, and meetings
- Scan, file, and upload client documents; manage electronic filing
- Process credit card payments and manage mail, faxes, and copies
- Maintain office supplies, beverages, and general tidiness
- Coordinate with vendors for office maintenance and repairs
- Assist with monthly billing and invoice processing
What you will need to be successful:
- Prior Legal Assistant experience preferred. Strong administrative support experience required
- Exceptional organizational skills and attention to detail
- Ability to manage and prioritize small daily tasks efficiently
- Proficient in gathering, filing, and uploading documentation into legal systems (EDMS experience preferred)
- Strong written and verbal communication skills
- Serves as the first point of contact for clients, requiring professionalism and compassion
- Demonstrates high emotional intelligence, empathy, and warmth
- Skilled in active listening and de-escalation techniques
- Able to communicate directly when necessary, while maintaining sensitivity
- Comfortable seeking guidance from attorneys before responding to client inquiries
Benefits overview:
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact Kyle Broshar at (515) 225-7000 or email kbroshar@thepalmergroup.com.
November 20, 2025
Customer Service Representative
Are you a compassionate communicator with a knack for solving problems and a desire to make a difference? Join our client’s team as a Customer Service Representative on a temp-to-hire basis to become the trusted voice for their life insurance policy members and organizations. In this role, you will be a part of a supportive and mission-driven team, gaining valuable experience in the insurance industry while enjoying a hybrid work environment and opportunities for professional development and growth. Our client is seeking candidates with excellent problem-solving skills, a growth mindset, and a passion for providing top-notch service. Apply today!

Work model:
- Hybrid
- 7:00 AM -6:00 PM
- Monday – Friday
What you will do:
- Manage inbound (and occasional outbound) calls with professionalism and empathy
- Handle customer inquiries, resolve issues, and manage complaints effectively
- Act as a knowledgeable resource regarding life insurance products, including whole life, term life, and annuities
- Assist with billing, claims inquiries, payments, and related transactions
- Document all customer interactions in CRM systems accurately
- Collaborate with internal departments to guarantee complete and timely issue resolution
- Provide basic troubleshooting and guidance to customers
What you will need to be successful:
- High school diploma or equivalent
- Prior experience in customer service (life insurance or call center experience preferred)
- Excellent written and verbal communication skills
- Strong active listening and problem-solving abilities
- Ability to de-escalate challenging conversations with patience and professionalism
- Proficiency with call center tools and multitasking in a fast-paced environment
- A calm, empathetic, and customer-first mindset
- Availability to work a hybrid schedule
Benefits overview:
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email resumes@thepalmergroup.com.
November 13, 2025
C#.Net Senior Application Developer
Our client, a reputable company based in Urbandale, Iowa, is seeking a highly skilled C#.Net Senior Application Developer to join their team on a remote, contract-to-hire basis. This is an exciting opportunity for a seasoned developer to contribute to innovative projects. If your background aligns with the description below, please apply!

Work model:
- Remote
What you will do:
- Develop complex HTML markup to create user interfaces tailored to customer requirements
- Implement responsive mobile-first designs using advanced CSS techniques
- Write custom JavaScript code for asynchronous communication with back-end services and dynamic UI updates
- Utilize jQuery to streamline JavaScript tasks and enhance interactivity
- Develop and maintain server-side applications using C# with expert-level proficiency
- Apply object-oriented programming principles including inheritance, overloading, and reusable design patterns
- Manage NuGet packages effectively to integrate reusable public code libraries
- Handle server-side data storage and ensure efficient data access and manipulation
- Perform CRUD operations and model data structures for optimal database performance
- Build and maintain XML (SOAP) and JSON (RESTful) web services
- Ensure compliance with web protocols and handlers for secure and efficient communication
What you will need to be successful:
- 7–10 years of experience in C#.NET development
- Proficiency in .NET Core MVC and .NET Frameworks MVC
- Experience with .NET Core Blazor
- Strong understanding of SQL databases and data modeling
- Ability to work remotely and collaborate effectively with distributed teams
Benefits overview:
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact Rob Plang at (515) 225-7000 or email Rob at rplang@thepalmergroup.com.
November 6, 2025
Database Administrator
Palmer Group is seeking an experienced Database Administrator for our established client to provide technical expertise and maintain an optimally performing database infrastructure. This role is responsible for identifying and solving database requirements, supporting the development community, and ensuring database structures comply with established policies and guidelines for performance, stability, and security. The ideal candidate will have strong experience across SQL Server, DB2, and Azure SQL platforms.

Work model:
- Hybrid
What you will do:
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Develop, deploy, and manage database architectures in alignment with organizational standards and performance benchmarks

Ensure high availability, stability, and optimal performance of database systems across SQL Server, DB2, and Azure SQL platforms

Continuously monitor database health, analyze performance metrics, and conduct capacity planning to proactively resolve potential issues

Design and execute robust data backup and recovery solutions to safeguard critical information

Partner with application development teams to assess and address moderately complex business challenges through data-driven insights

Evaluate and recommend emerging database technologies and tools to enhance operational efficiency and system capabilities

Maintain up-to-date and supported database infrastructure by overseeing version upgrades and migration initiatives

What you will need to be successful:

Bachelor’s degree in computer science, information technology, or a related discipline, or an equivalent blend of education and progressively responsible experience in database administration

3 to 5 years of practical experience managing database systems across diverse platforms

Demonstrated success in administering production-grade database environments within enterprise-level infrastructures

Benefits overview:

401k

Major health insurances

Employee Stock Ownership Plan (ESOP)

Click here for a complete list of benefits

Interested and qualified candidates can contact Tamara Hawkins at (515) 225-7000 or email thawkins@thepalmergroup.com.
October 14, 2025
Fixed Annuities Customer Service Consultant
Are you looking to make an impact within the financial solutions industry? We are partnering with an innovation company seeking a Fixed Annuities Customer Service Consultant to provide excellent customer service and responsiveness on a variety of insurance products, with a focus on fixed annuities. If you have at least 5 years of experience ranging from new business through post-issue in annuities, apply today!

Work model:
- Hybrid
- Monday – Friday
- 8:00 AM – 5:00 PM
What you will do:
- Handle inbound calls, emails, and chats from agents and clients, responding to inquiries and requests
- Coordinate agent onboarding, commissions, new business, suitability, post-issue, and claims for the company
- Responsible for establishing a knowledge base of all products and services to be able to provide end-to-end support for agents and clients
- Learn the technology platforms for seamless responsiveness, working with agents and clients to provide effective solutions
- Operate with efficiency and effectiveness to provide a best-in-class customer experience
- Utilize critical thinking and problem-solving skills to resolve issues and provide timely transactions while building client trust and mitigating risk internally and externally
- Lean on industry knowledge to make sound judgments on decisions and operate within compliance to resolve impactful decisions for agents and clients
What you will need to be successful:
- Bachelor’s degree or high school equivalent plus substantial annuity experience
- 5+ years of annuity operations and the insurance industry
- Fixed annuities experience preferred
- Strong organizational skills with the ability to work well under pressure while delivering on multiple tasks and processes
- Desire to work within a team environment and partner, internally and externally
- Execute on delivering high-quality outcomes while fostering relationships and customer experiences
- Utilize knowledge and experience to make sound self-directed decisions
- High attention to detail, strong people and relationship-building skills, and financial acumen
- Ability to work independently and handle ambiguity
- Professional communication and presentation skills
Benefits overview:
- 401k
- Major health insurance
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact Kekailoa Palea at (515) 225-7000 or email KK at kpalea@thepalmergroup.com.
October 7, 2025
Receptionist
Are you looking to play a vital role in an organization that’s committed to excellence? We’re working with our client to find a Receptionist who embodies professionalism, discretion, and impeccable service—all within a collaborative team and professional environment that values your contributions. Apply today to be considered!

Work model:
- On-Site
- Monday – Friday
- 8:00 AM – 5:00 PM
What you will do:
- Welcome guests with warmth, professionalism, and a gracious attitude
- Manage incoming calls efficiently, providing clear and courteous responses to general inquiries
- Provide administrative support through accurate data entry, organized filing, and record upkeep
- Assist in assembling materials for client meetings and internal presentations
- Keep the reception area immaculate and ensure front office supplies are well-stocked
- Deliver messages to internal staff promptly and with discretion
- Monitor general voicemail and email accounts, directing inquiries to the appropriate contacts
What you will need to be successful:
- 2–3 years of experience in front desk operations, clerical duties, or general office support
  High school diploma required; post-secondary education (Associate’s or Bachelor’s degree) preferred
- Outstanding communication skills paired with a poised and professional demeanor
- Strong proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
- Proven ability to multitask, manage priorities, and remain composed in fast-paced environments
Benefits overview:
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email resumes@thepalmergroup.com.
October 1, 2025
Financial Services Call Center Representative
Palmer Group is currently recruiting for a strong contract-to-hire Financial Services Call Center Representative position. This role involves communicating with financial representatives and demonstrating professional communication skills. If you’re seeking an exciting opportunity for growth within a well-established company, apply now!

Work model:
- On-Site
- Monday – Friday
- 8:30 AM-5:00 PM
What you will do:
- Support financial institutions
- Operate in a fast-paced call center environment
- Handle 40-50 inbound calls daily
- Work independently and navigate multiple computer systems
What you need to be successful:
- High school diploma or GED
- 1+ year of previous call center experience preferred, but not required
- Punctual and dependable
- Must pass credit check
Benefits overview:
- 401k
- Major health insurance
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email resumes@thepalmergroup.com.
July 25, 2025