Palmer Group is partnering with a mortgage field services client looking to hire a Contractor Services Department Coordinator to join their team on a contract-to-hire basis. This position would offer the opportunity to work remotely. Successful candidates have one to two years of office-related or customer service phone experience. If you are open to getting your foot in the mortgage industry, this could be your next career opportunity!
Must live in Iowa or Texas to be considered!
Work model:
- Remote but must live in Iowa or Texas
- 7:00 AM – 4:00 PM
- Monday – Friday
What you will do:
- Ensure adequate coverage is available to handle all property preservation orders from clients
- Reach out to general contractors in territories across the U.S. to set up their services for properties in each geographic region
- Assign property preservation work orders to independent contractors
- Manage performance and capacity of independent contractors
- Research contractor disputes and complaints
- Recommend transition to active status or termination based on contractor performance
- Expedite escalated orders that have exceeded completion deadlines
What you need to be successful:
- High school diploma or GED
- 1-2+ years of office or customer service-related experience
- Prior property preservation experience or knowledge of property maintenance
- Outgoing personality and comfort level speaking with people over the phone
- Excellent MS Office skills
- Basic math skills
- Property Preservation experience and experience working with vendors preferred
Benefits overview:
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Clickhere for a complete list of benefits
Interested and qualified candidates can contact Molly McMahon at (515) 225-7000 or email mmcmahon@thepalmergroup.com.
