Palmer Group is partnering with a fast-growing client to find an innovative Sales and Service Manager. The client, a top-rated electrical services provider, offers competitive compensation and values outstanding customer service, exceptional work, and safety. The role involves supervising daily service operations and driving sales growth. Ideal candidates will have B2C sales experience, revenue growth expertise, team supervision skills, and strong leadership, technical, and customer service abilities. Apply today!
Work model:
- On-Site
What you will do:
- Provide management and supervision to a team of service technicians to guarantee efficient and quality work
- Design and execute sales strategies in order to increase electrical services revenue
- Nurture relationships with existing clients while identifying new business opportunities
- Compose and organize proposals, cost estimates, and quotes for prospective clients
- Recognize further services required and upsell appropriate products and services to offer continuous assistance to clients
- Coach the sales and service teams to achieve a high level of performance by providing mentorship and promoting professional development
- Confirm department objectives are met by establishing and monitoring team goals and KPIs (Key Performance Indicators)
- Partner with other departments (e.g., field service teams, administration) to improve customer experiences and operations
- Oversee the service department’s resources and budgets to optimize the efficient use of time and materials
- Create reports measuring key metrics, including sales results and service performance
- Manage contracts, invoicing, and billing inquiries
What you will need to be successful:
- Experience in a Sales Manager position, preferably in the electrical industry
- Proven leadership skills and the capacity to support and encourage a team
- Understanding of electrical services, products, and industry standards
- Strong interpersonal and communication skills
- Extensive experience in sales with confidence in fostering relationships and driving revenue
- High-level time-management and organization skills
- Experience with CRM systems and service management software
- Valid driver’s license with a clean driving record
Benefits overview:
- Health, dental, and vision insurance
- 401k
- PTO
Interested and qualified candidates can contact Abigail Kramer at (515) 225-7000 or email Abigail at akramer@thepalmergroup.com.
