Our client is a community‑focused financial institution dedicated to delivering exceptional service and growing long‑term relationships with customers. They are looking for an enthusiastic and customer‑oriented Entry‑Level Universal Banker to join their team. With minimal Saturdays and opportunities for promotion from within, this is a great opportunity for someone hoping to start a career in banking with plenty of room to learn and advance.
The Universal Banker will play a critical role in assisting customers with their everyday banking needs, combining customer service, teller transactions, and basic sales support. No prior banking experience is required—just a positive attitude, strong communication skills, and a desire to help people.
Work model:
- On-Site
What you will do:
- Greet customers and provide exceptional service in person, by phone, and through digital channels
- Assist customers with opening new accounts, including checking, savings, and other consumer products
- Process routine transactions such as deposits, withdrawals, payments, and transfers
- Educate customers on bank products, services, and digital banking tools
- Identify opportunities to refer customers to specialists (lending, business banking, etc.)
- Resolve customer questions and concerns with professionalism and accuracy
- Maintain compliance with bank policies, procedures, and regulatory requirements
- Support daily branch operations and work collaboratively with team members
What you will need to be successful:
- Excellent customer service skills and a friendly, professional demeanor
- Outstanding communication and problem-solving abilities
- Comfort working with computers and learning new systems
- High attention to detail and accuracy
- Ability to work in a fast‑paced environment
- Previous customer service, retail, or cash‑handling experience is a plus but not required
- High school diploma or equivalent
Benefits overview:
- Health, dental, and vision insurance
- 401k
- PTO
Interested and qualified candidates can contact KK Palea at (515) 225-7000 or email KK at kpalea@thepalmergroup.com.
