Clive Archives - Palmer Group

Part-Time Administrative Assistant

We’re working with a professional organization seeking a dependable and detail-oriented Part-Time Administrative Assistant to support a team on a wide range of operational and administrative tasks. This role is ideal for someone who takes initiative, communicates warmly, and values confidentiality. If you enjoy being the go-to person who keeps everything on track, apply today!

Work model:

On-Site
Monday – Friday
20 hours/week, flexible schedule between 8:00 AM – 4:00 PM

What you will do:

Provide administrative and operational support to advisors and clients
Track, replenish, and order office supplies
File/shredding documents
Order client gifts and/or flowers as needed and maintain gift log
Answer phone calls and emails, and direct calls/messages
Book travel arrangements
Assist with the calendar to input dates and clients into the text reminder software
Input client notes into their online records
Assist with annual notifications of client reviews and scheduling
Arrange dry cleaning and UPS pickups
Perform any other office duties as delegated

What you will need to be successful:

Prior office support experience
Highly organized, detail-oriented, and dependable
Warm, professional demeanor when interacting with clients
Ability to take initiative and keep office operations running seamlessly
Maintain and uphold client confidentiality at all times

Benefits overview:

401k
Major health insurances
Employee Stock Ownership Plan (ESOP)
Click here for a complete list of benefits

Interested and qualified candidates can contact KK Palea at (515) 225-7000 or email kpalea@thepalmergroup.com.

Client Services Representative

Do you have a background in customer service or a call center environment? This position may be right for you! Palmer Group has partnered with an established Iowa client to fill the Client Services Representative role. This is an exciting opportunity to join a company with an incredible culture, supportive leaders and managers who truly care, and strong future growth potential. If you’re looking to build a meaningful career in a positive environment, apply today!

Work model:

Hybrid
Monday – Friday
8-hour shift between 9:30 AM and 6:00 PM

What you will do:

Address inquiries in a call center environment by making or receiving calls to answer questions and resolve processing and cardholder issues
Work online to resolve questions and troubleshoot terminal issues
Reconcile a merchant statement accurately
Work actively to complete the installation of merchant equipment
Implement various tracking and reporting systems to monitor merchant activity, document merchant interactions, and inquiries on the network system

What you will need to be successful:

High school diploma
Associate or bachelor’s degree is preferred but not required
1+ years of related experience, preferably in a call center or other direct customer response
Outstanding analytical, problem-solving, and decision-making skills, and great interpersonal skills

Benefits overview:

Health, dental, and vision insurance
PTO
401k

Interested and qualified candidates can contact Kyle Broshar at (515) 225-7000 or email our team at resumes@thepalmergroup.com