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  • Litigation Paralegal

    We seek a highly motivated professional for a Litigation Paralegal role with our West Des Moines client. This direct hire position will conduct research, investigate facts, and develop legal arguments. The chosen candidate will have a strong attention to detail and excellent communication skills. Check it out!

    Work model:

    • On-site
    • Monday – Friday
    • 8:00 AM – 5:00 PM

    What you will do:

    • Summarize cases and prepare reports and documentation necessary for any case
    • Organize, coordinate, and archive documents related to completed and ongoing cases
    • Conduct research, investigate facts, and develop legal arguments
    • Draft and edit documents such as contracts, depositions, and pleadings
    • Perform e-filing
    • Act as client contact for follow-up items and forms

    What you will need to be successful:

    • Bachelor’s degree in the legal field or Paralegal Certification
    • 3+ years of paralegal experience in litigation
    • Experience supporting multiple attorneys
    • Excellent communication skills
    • Strong attention to detail
    • Ability to handle strict deadlines and juggle multiple tasks with ease
    • Ability to excel in quick and accurate analysis of issues
    • Self-starter and strong work ethic
    • High level of professionalism
    • Ability to multitask, meet required deadlines, and have good time management skills

    Benefits overview:

    • Health, vision, and dental insurance
    • 401k
    • PTO

    Interested and qualified candidates can contact KK Palea at (515) 225-7000 or email KK at kpalea@thepalmergroup.com.

    December 3, 2025
  • Legal Assistant

    Are you in the market for a new role? Do you have a background in providing legal assistance? Keep reading! Palmer Group has partnered with this established client to fill this Legal Assistant role. If this opportunity interests you and you meet the qualifications listed below, send us your application today!

    Work model:

    • On-Site
    • 8:00 AM – 5:00 PM
    • Monday – Friday

    What you will do:

    • Assist with organizing all data for legal litigation proceedings
    • Format pleadings, briefs, and other legal documents
    • Manage all discovery, e-filing, drafting of  motions, briefs, and pleadings
    • Edit documents, chronologies for medical cases, subpoenas, and deadlines for hearings
    • Render dictations
    • Create draft documentation to ensure all proper steps are taken and deadlines are met
    • Correspond with clients 
    • Maintain calendars for attorneys
    • Perform administrative duties as needed 

    What you will need to be successful:

    • 3+ years of legal assistant experience working in a law firm
    • Prior litigation and transcription experience 
    • Excellent attention to detail
    • Outstanding communication and interpersonal skills
    • Developed computer skills, especially with Microsoft Office applications
    • Strong organizational and follow-up skills
    • Self-starter with practical and technical experience

    Benefits overview:

    • Health, vision, and dental insurance
    • 401k
    • PTO

    Interested and qualified candidates can contact KK Palea at (515) 225-7000 or email KK at kpalea@thepalmergroup.com. 

    December 3, 2025
  • Contact Center Supervisor

    Are you a dynamic leader with a passion for customer experience and team development? We’re looking for a motivated and strategic Contact Center Supervisor to lead a high-performing customer service team. In this role, you’ll oversee daily operations, coach and mentor staff, and drive performance across inbound and outbound service channels. This is an opportunity to join an established organization with excellent tenure. If you thrive in a fast-paced environment, love solving problems, and have a knack for motivating others, we’d love to meet you!

    Work model:

    • On-Site
    • 8:00 AM – 6:00 PM
    • Monday – Friday

    What you will do:

    • Handle the inbound and outbound customer service and default prevention functions of the call center for all associated staff and processes
    • Supervise customer service and default prevention teams with support from coordinators, trainers, and quality assurance staff
    • Coach team members, conduct performance reviews, and drive service excellence
    • Oversee servicing support via phone, mobile app, and web portal
    • Manage default prevention efforts and assist with past-due payment recovery
    • Ensure compliance with external and internal policies
    • Maintain staffing levels, schedules, and performance metrics
    • Lead training programs focused on change management and issue resolution
    • Collaborate on process improvements, system updates, and vendor contracts
    • Supervise technical staff (dialer admin, operational analyst)
    • Support audits, reporting, and testing of new initiatives

    What you will need to be successful:

    • Bachelor’s degree or equivalent mix of education and experience
    • Proficiency in contact center operations, including oversight of staff and activities, both directly and indirectly
    • Mindset focused on project management with the ability to evaluate processes and uncover efficiencies
    • Track record of setting goals and monitoring performance through key metrics and indicators
    • Analytical strength to interpret data from multiple sources, resolve inconsistencies, and convert broad insights into detailed actions
    • Creative approach to defining requirements and solving complex problems effectively and efficiently
    • Demonstrated ability to work independently, stay motivated, meet deadlines, and uphold a strong work ethic
    • Reputation for reliability, professionalism, and meticulous attention to detail
    • Capacity to prioritize competing tasks, manage multiple responsibilities, and exhibit clear communication and leadership skills

    Benefits overview:

    • Health, dental, and vision insurance
    • 401k
    • PTO

    Interested and qualified candidates can contact Kyle Broshar at (515) 225-7000 or email Kyle at kbroshar@thepalmergroup.com.

    November 20, 2025
  • Account Executive -Office Administration & Customer Service

    Palmer Group is seeking a driven and experienced Account Executive to join our team in West Des Moines. If you are a competitive, goal-oriented sales professional who thrives in a fast-paced environment and enjoys building strong connections, we invite you to explore this exciting opportunity!

    What We’re Looking For: Top performers with a proven track record of success in Business-to-Business (B2B) sales, including:

    • Growing market share with existing and new clients
    • Building lasting relationships to understand client business and hiring needs
    • Partnering with internal teams to identify opportunities, qualify needs, and present talent solutions
    • Cross-selling related services locally and across Iowa
    • Delivering compelling value propositions to senior-level leaders
    • Networking to strengthen connections with clients and candidates

    As an Account Executive at Palmer Group, your primary goal is to develop and maintain relationships with businesses seeking top talent. Demand for quality, timely service is high—and you’ll play a key role in meeting that need.

    You’ll collaborate with experienced recruiters specializing in office administration and customer service staffing. Our talent pipeline includes candidates sourced from:

    • A database of over 200,000 contacts
    • Referrals, job postings, applications, resume databases, and social media

    This is an activity-based business that requires persistence, planning, and consistent execution. You’ll engage clients through in-person meetings, video calls, phone conversations, and email outreach. If you thrive on business development and enjoy creating solutions that make an impact, this role is for you.
    We are an employee-owned company with a positive, professional, and happy culture.

    We are looking for a person who aligns with our company principles:

    • Leading by example
    • Doing the right thing
    • Being grateful
    • Communicating openly
    • Making the most of each day
    • Taking ownership of their attitude and actions
    • Investing in others

    Work Model:

    • On-Site

    Benefits overview:

    • Health, dental, and vision insurance
    • PTO
    • 401k
    • Wellness facilities

    If you have successful experience in inside or outside sales and are looking for an opportunity to make your mark and earn an incredible living on a top-performing team, please contact Deidra Meyer for confidential, individual consideration. She can be reached at (515) 225-7000 or dmeyer@thepalmergroup.com.

    November 17, 2025
  • Recruiter -Office Administration & Customer Service

    Palmer Group is looking for a motivated recruiting professional with 2+ years of experience to join our growing team! If you thrive on building relationships, connecting top talent with great opportunities, and making a measurable impact, this role is for you.

    Why You’ll Love This Role:

    • Work with a collaborative team focused on developing candidate pipelines and client partnerships across multiple regions.
    • Help organizations find exceptional Office Administration & Customer Service individuals—a critical need in today’s market.
    • Enjoy a mix of recruiting, relationship-building, and strategic support for client engagements.

    What You’ll Do:

    • Recruit candidates from diverse sources and maintain strong relationships for direct-hire and contract roles.
    • Partner with Account Executives on client interactions, interviews, references, and follow-ups.
    • Use a variety of outreach methods—calls, emails, texts, and video interviews—to connect with candidates.
    • Contribute to a team-driven approach that ensures clients hire the best talent available.

    We are looking for top performers with a track record of:

    • Leading by example
    • Doing the right thing
    • Being grateful
    • Communicating openly
    • Making the most of each day
    • Taking ownership of their attitude and actions
    • Investing in others

    Work Model:

    • On-Site

    Our compensation package includes a base salary and attractive commission and bonus incentives based on success. We provide a wide range of insurance and retirement benefits, plus four weeks of PTO starting in your first year.

    Interested and qualified candidates can contact Deidra Meyer at (515) 225-7000 or email Deidra at dmeyer@thepalmergroup.com.

    November 17, 2025
  • Investment Accounting Manager

    We are assisting our client with their search for an Investment Accounting Manager. This will be an individual contributor position, with high visibility and opportunity to make your mark. Our client is a highly successful organization and offers a hybrid schedule. Apply today to learn more!

    Work model:

    • Hybrid:

    What you will do:

    • Conduct technical accounting research and interpret complex GAAP and statutory guidance related to investment transactions
    • Monitor new accounting standards and regulatory developments; assess impact and lead implementation efforts
    • Draft and maintain accounting policies and position papers for capital markets and investment activities
    • Communicate accounting updates and implications to stakeholders across varying levels of financial expertise
    • Collaborate with external auditors on policy interpretation and complex transactions
    • Partner with asset managers and legal teams to evaluate new investment strategies and ensure proper accounting treatment
    • Review legal agreements and deal documents for accounting and reporting implications
    • Support the preparation of financial statement disclosures for new transactions and accounting changes
    • Support investment accounting system enhancements and process improvements
    • Participate in cross-functional initiatives and special projects

    What you will need to be successful:

    • Bachelor’s degree in accounting (required); CPA preferred
    • 7+ years of accounting experience, including 2+ years in public accounting or insurance accounting
    • Strong understanding of GAAP and statutory accounting principles
    • Experience with investment structures and financial instruments
    • Excellent analytical, communication, and problem-solving skills
    • Proficiency in Microsoft Excel and familiarity with investment accounting systems
    • Ability to work independently and collaboratively across departments

    Benefits overview:

    • Health, dental, and vision insurance
    • 401k
    • PTO

    Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email afjobs@thepalmergroup.com.

    November 7, 2025
  • Client Service Specialist

    Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We’re looking for a detail-oriented and proactive Client Service Specialist to join our client on a contract basis. You’ll be the voice of the organization, supporting members and providers, resolving inquiries, and ensuring smooth operations across the business line. Apply today! 

    Work model:

    • Hybrid
    • 9:00 AM – 5:30 PM
    • Monday – Friday

    What you will do:

    • Respond to inbound customer inquiries with professionalism and empathy
    • Conduct outreach to providers and members to support program needs
    • Schedule and reschedule assessments, troubleshoot issues, and handle general administrative tasks
    • Maintain accurate data entry and documentation within required timeframes
    • Prepare and distribute correspondence according to contract standards
    • Collaborate with team members to meet service level agreements and improve processes
    • Provide technical and administrative support for internal tools and applications
    • Actively contribute to a positive team culture and company goals

    What you will need to be successful:

    • High school diploma or equivalent
    • 1–2 years of experience in a call center or customer service role
    • Experience working with Medicare/Medicaid or within the healthcare industry
    • Strong written and verbal communication skills
    • Ability to multitask and triage issues effectively
    • Intermediate PC skills and proficiency in Microsoft Office
    • Typing speed of 50+ WPM
    • Reliable attendance and commitment to consistent performance

    Benefits overview:

    • 401k 
    • Major health insurances  
    • Employee Stock Ownership Plan (ESOP)  
    • Click here for a complete list of benefits

    Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email resumes@thepalmergroup.com.

    October 15, 2025
  • Fixed Annuities Customer Service Consultant

    Are you looking to make an impact within the financial solutions industry? We are partnering with an innovation company seeking a Fixed Annuities Customer Service Consultant to provide excellent customer service and responsiveness on a variety of insurance products, with a focus on fixed annuities. If you have at least 5 years of experience ranging from new business through post-issue in annuities, apply today!

    Work model:

    • Hybrid
    • Monday – Friday
    • 8:00 AM – 5:00 PM

    What you will do:

    • Handle inbound calls, emails, and chats from agents and clients, responding to inquiries and requests
    • Coordinate agent onboarding, commissions, new business, suitability, post-issue, and claims for the company
    • Responsible for establishing a knowledge base of all products and services to be able to provide end-to-end support for agents and clients
    • Learn the technology platforms for seamless responsiveness, working with agents and clients to provide effective solutions
    • Operate with efficiency and effectiveness to provide a best-in-class customer experience
    • Utilize critical thinking and problem-solving skills to resolve issues and provide timely transactions while building client trust and mitigating risk internally and externally
    • Lean on industry knowledge to make sound judgments on decisions and operate within compliance to resolve impactful decisions for agents and clients

    What you will need to be successful:

    • Bachelor’s degree or high school equivalent plus substantial annuity experience
    • 5+ years of annuity operations and the insurance industry
    • Fixed annuities experience preferred
    • Strong organizational skills with the ability to work well under pressure while delivering on multiple tasks and processes
    • Desire to work within a team environment and partner, internally and externally
    • Execute on delivering high-quality outcomes while fostering relationships and customer experiences
    • Utilize knowledge and experience to make sound self-directed decisions
    • High attention to detail, strong people and relationship-building skills, and financial acumen
    • Ability to work independently and handle ambiguity
    • Professional communication and presentation skills

    Benefits overview:

    • 401k
    • Major health insurance
    • Employee Stock Ownership Plan (ESOP)
    • Click here for a complete list of benefits

    Interested and qualified candidates can contact Kekailoa Palea at (515) 225-7000 or email KK at kpalea@thepalmergroup.com.

    October 7, 2025
  • Salesforce Software Engineer

    Palmer Group is proud to partner with a values-driven organization to find a talented Salesforce Software Engineer. This opportunity offers more than a technical challenge—it’s a chance to join a workplace built on empowerment, integrity, and genuine care. With a nationally recognized culture, robust benefits, and clear paths for growth, this role is ideal for someone seeking purpose, innovation, and long-term career development in a supportive environment. Apply now to be considered!

    Work model:

    • Hybrid

    What you will do:

    • Promote best practices in Salesforce configuration and custom development
    • Design scalable technical architecture solutions across platforms with integrated authentication
    • Collaborate closely with teams and stakeholders throughout all stages of the development lifecycle

    What you will need to be successful:

    • Bachelor’s degree or equivalent from a four-year college or technical school, plus four or more years of experience in application development, or an equivalent combination of education and experience
    • Proven expertise in coding, testing, and debugging within Salesforce environments
    • Advanced proficiency in Salesforce technologies, including Lightning App Development, Lightning Web Components, Apex (Triggers, Rest API, Asynchronous), SOQL, Lightning Flow, Data Modeling, Platform Events, Data Integration, and handling large data volumes
    • Experience with ETL tools such as Informatica is highly preferred
    • Strong background in Sales Cloud is required; familiarity with Marketing Cloud and Data Cloud is a plus

    Benefits overview:

    • Vision, dental, and health insurance
    • 401k
    • PTO

    Interested and qualified candidates can contact Tom Young at (515) 225-7000 or email Tom at tyoung@thepalmergroup.com.

    September 10, 2025
  • Account Executive – Sales & Marketing

    Palmer Group is actively recruiting for an experienced Account Executive to join our team in West Des Moines. If you are a competitive, determined, goal-oriented sales professional who connects easily with others and enjoys working on a fast-paced, driven team, please consider this immediate opening.

    We are looking for top performers with a track record of:

    • Increasing market share with existing and new clients in Business to Business Sales
    • Building strong relationships with clients to understand their business and hiring needs
    • Partnering with internal teams to find new opportunities, qualify needs, and present talent to our customer base
    • Cross-selling related services locally and across Iowa
    • Presenting our value proposals professionally to senior-level leaders
    • Networking to build stronger bridges with clients and candidates we serve

    As an Account Executive at Palmer Group, your primary mission is to develop and strengthen relationships with clients and prospects who need help finding and hiring talent for their businesses. The demand for quality and timely service remains very high.

    You will partner with experienced recruiters who specialize in Sales and Marketing recruiting and staffing. Candidates are sourced continuously from a variety of locations including our database of over 200,000 existing contacts, referrals, job postings, applications, resume databases, and social media.

    We are looking for an individual who thrives in business development. Calls are made in person, via video, phone, and e-mail. This activity-based business requires patience, persistence, and consistent planning and execution.

    We are an employee-owned company with a positive, professional, and happy culture. We only hire professionals who will help maintain and improve our office environment.

    We are looking for a person who aligns with our company principles:

    • Leading by example
    • Doing the right thing
    • Being grateful
    • Communicating openly
    • Making the most of each day
    • Taking ownership of their attitude and actions
    • Investing in others

    Work Model:

    • On-Site

    Benefits overview:

    • Health, dental, and vision insurance
    • PTO
    • 401k
    • Wellness facilities

    If you have successful experience in inside or outside sales and are looking for an opportunity to make your mark and earn an incredible living on a top-performing team, please contact Deidra Meyer for confidential, individual consideration. She can be reached at (515) 225-7000 or dmeyer@thepalmergroup.com.

    July 3, 2025
  • Marketing and Communications Manager

    Our West Des Moines client is a specialized insurance provider with a mission to deliver customized risk solutions in a rapidly evolving world. Our niche focus, expert underwriters, and tailored services set us apart—and they are looking for a marketing leader who can tell that story to the world. If you’re passionate about purposeful branding and high-impact communication, this is your opportunity to shape the voice of a company.

     As the Marketing and Communications Manager, you’ll lead the strategy and execution of internal and external marketing initiatives that elevate the brand, engage clients and brokers, and support business growth. From digital campaigns to press releases, social media, and trade shows, your impact will be company-wide. Apply today! 

    Work model:

    • On-Site

    What you will do:

    • Develop and implement a comprehensive marketing and communications strategy aligned with business objectives
    • Lead content creation across channels, including website, email, social media, press releases, and internal communications
    • Partner with executive leadership to craft messaging for thought leadership, product launches, and client outreach
    • Collaborate with underwriting, sales, and client service teams to support broker and client engagement
    • Manage and optimize digital marketing efforts, including SEO, PPC, email marketing, and analytics
    • Oversee brand consistency across all touchpoints, collateral, and events
    • Coordinate public relations, media inquiries, and crisis communications as needed
    • Track performance metrics and report ROI on marketing campaigns

    What you will need to be successful:

    • 5+ years of experience in B2B marketing or corporate communications—ideally within insurance or financial services
    • Proficiency with digital marketing tools and CRM tools
    • Experience working cross-functionally and managing external vendors
    • Ability to simplify complex ideas for varied audiences
    • A self-starter attitude and the ability to pivot quickly in a fast-paced environment

    Benefits overview:

    • Health, dental, and vision insurance
    • PTO
    • 401k

    Interested and qualified candidates can contact Abigail Kramer at (515) 225-7000 or email akramer@thepalmergroup.com.

    June 24, 2025

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