Palmer Group is partnered with our West Des Moines dog daycare and boarding client, searching for a General Manager – Dog Care for their facility. Our client, a family-owned company passionate about caring for dogs, is looking for a General Manager with managerial experience, prior animal care experience, and a warm, positive personality. Apply today to be considered!
Work model:
- On-Site
- 4-hour shifts (7:00 AM – 11:00 AM and 2:00 PM to 6:00 PM) for an 8-hour shift total
- Monday – Friday, weekends, and holidays
What you will do:
- Oversee daily operations of the facility, including scheduling, staffing, and facility management
- Manage and lead a team of kennel attendants and administrative staff
- Works reception alongside Assistant Manager and Receptionists
- Feed/administer medications/perform baths/nail trims etc.
- Develop and maintain positive relationships with clients, addressing their needs, feedback, and concerns.
- Handle customer inquiries and resolve any issues that arise in a professional and timely manner
- Monitor and manage inventory, ensuring all necessary supplies and equipment are stocked
- Balance daily transactions
- Implement marketing and promotional efforts to grow the daycare’s clientele
- Develop and enforce policies and procedures to ensure the smooth operation of the daycare
- Foster a positive, team-oriented, and respectful work environment
What you will need to be successful:
- College degree required
- At least 1 year of managerial experience is required, preferred within the industry
- Minimum of 4 years of experience in animal care
- Strong leadership skills with the ability to manage, motivate, and develop staff
- Passion for dogs and a deep understanding of animal behavior and care
- Excellent communication and customer service skills
- Ability to multitask, solve problems, and stay organized in a fast-paced environment
- Experience working with QuickBooks, Excel, and Google Suite
Benefits overview:
- PTO
- 401k
Interested and qualified candidates can contact Molly McMahon at (515) 225-7000 or email mmcmahon@thepalmergroup.com.