Palmer Group has partnered with a local Des Moines client to search for a Scheduler & Dispatcher. This individual will work with the technicians and schedule appointments. If you are interested in this role, apply today!

Work model:

• On-Site
• Monday – Friday
• 7:30 pm – 4:30 pm

What you will do:

• Assign technicians to service calls based on skillset, availability, and location
• Schedule preventative maintenance appointments for each technician
• Ensure all appointments are attended to promptly, resolving any conflicts or issues that arise
• Track required services at each customer for annual/bi-annual visits
• Maintain accurate records of technician schedules, appointments, and missed calls

What you will need to be successful:

• High school diploma or equivalent; associate’s degree preferred
• 2+ years of experience in a scheduling or dispatching role
• Proficient in Microsoft Office Suite and scheduling software

Interested and qualified candidates can contact Kyle Broshar at (515) 225-7000 or kbroshar@thepalmergroup.com.