Field Test Technician

Join Our Team as a Field Operations Technician! Are you passionate about technology and excited to play a vital role in supporting cutting-edge product development? As a crucial link between field operations and engineering, you'll help troubleshoot complex systems, enhance product performance, and develop your technical skills while supporting our PV&V field teams, channel partners, and customers across North America. This position offers the opportunity to work on innovative diesel and electric vehicle systems, contribute to solving real-world technical challenges, and grow your career in a dynamic environment.

Kickstart your career by supporting innovative vehicle systems and solving technical challenges at the forefront of product engineering. If you're ready to make an impact and thrive in a fast-paced, tech-driven environment, apply now and take the first step toward a rewarding opportunity!

Work Model:

• On-Site

What You Will Do:

• Serve as a technical resource to troubleshoot and resolve complex product issues for field teams, channel partners, and customers, following established Problem Resolution Processes
• Lead troubleshooting efforts by utilizing advanced diagnostic skills, systems, and tools to analyze data from multiple sources
• Collaborate with cross-functional teams, including engineering and quality improvement groups, to identify root causes and implement solutions for product problems
• Develop and author troubleshooting bulletins and technical solutions to support field teams and channel partners in resolving complex issues
• Assist in gathering parts needed for product updates, supporting both experimental and production modifications
• Travel periodically (approximately 10-20%) across the US and Canada to provide on-site problem resolution and equipment updates

What You Will Need to Be Successful:

• Strong understanding of diesel engine diagnostics, including electrical systems and aftertreatment components
• Proficiency in electrical diagnostics and troubleshooting techniques
• Experience with diagnostic tools and proprietary applications, with a technical aptitude for new systems
• Solid knowledge of Battery Electric Vehicle Systems is a plus
• Ability to analyze data from multiple sources and work collaboratively across teams to resolve issues
• Excellent problem-solving skills with attention to detail and analytical thinking
• Minimum of a two-year degree in electrical engineering technology, diesel power technology, manufacturing engineering technology, technology management, or similar field (preferred) 
• Recent graduates from agricultural tech schools or related programs (preferred) 

Benefits Overview:

• 401k  
• Major health insurances 
• Employee Stock Ownership Plan (ESOP)  
• Click here for a complete list of benefits  

Interested and qualified candidates can contact Andy Birkenholz at (515) 225-7000 or email abirkenholz@thepalmergroup.com.