Client Concierge Coordinator

Our client is seeking a Client Concierge Coordinator to deliver an exceptional experience for clients, guests, and prospects while serving as a key support partner to internal teams. This role combines client communication, office hospitality, event coordination, and administrative support to ensure every interaction reflects professionalism, warmth, and outstanding service. Apply now!

Work Model:

• Onsite

What You Will Do:

• Coordinate client scheduling, appointments, and daily communication
• Respond to client inquiries and resolve issues or escalate concerns as needed
• Deliver a welcoming experience for clients and office visitors
• Maintain conference rooms and common areas for meetings and office activities
• Prepare, organize, and file client documents with accuracy
• Process incoming and outgoing mail and distribute correspondence promptly
• Support client events through planning, logistics, and on-site coordination
• Maintain CRM records, calendars, and client information while supporting team projects and initiatives

What You Will Need to Be Successful:

• Excellent verbal and written communication skills with a professional, service-focused approach
• Strong attention to detail, organization, and time management skills
• Professional phone etiquette and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy
• Strong problem-solving skills and professionalism in sensitive situations
• Team-oriented mindset with flexibility and adaptability
• Proficiency with Microsoft Office, Outlook, Salesforce, CRM platforms, and data tracking systems
• Experience supporting office operations, hospitality services, client-facing functions, and event coordination preferred

Benefits Overview:

• Health, dental, and vision insurance
• Life & long-term disability insurance
• 401K
• PTO

Interested and qualified candidates can contact Jess Jones at (515) 225-7000 or email jjones@thepalmergroup.com.

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